(104 Community Reviews)  |  9555 Middlebelt Road, Romulus, MI 48174
Quality Inn And Suites Romulus, MI 48174 near Detroit Metropolitan Wayne County Airport
Traveler Rating
Very good
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Rating summary
Sleep Quality
We were surprised at how great the room was! It was more like a suite than a room. Plus for a park and fly we really liked that we didn’t have to leave our car in a dirt lot and leave the Keyes with strangers. We also left important papers in the room we were able to retrieve a week later! Great staff...we highly recommend parksleephotels in Milpitas, Ca. K&K Miller
Great front desk clerk, very helpful and gracious
Everything was perfect, especially the lovely young lady that checked us in.
The hotel's breakfast area was being remodeled a bit when we visited, but taking that in to consideration, the lobby was adequate for checking in and grabbing something to eat in the morning. The receptionist was dressed very casually (which is pretty typical of a lower end hotel). She greeted us and treated us respectfully, yet casually, as though we were buddies hanging out. After filling out the paperwork for our vehicle, she said to just leave it on the counter? We felt that wasnt appropriate because of the information it was asking for. My husband waited for her to return (not long) to give her the paperwork. Going to our room, I noticed the hotel was a little dated and appeared a bit dirty, though I didn't "see" dirt. Maybe just the age of the building? Our room was, again, typical. Flat king bed, standard overfluffy, lumpy pillows. The window was cracked open (it was 30 degrees outside) and though I tried to shut it, I could not. My husband was able to slam it closed. Though we set the heater at 68, it seemed much cooler. We both took a shower and the shower, again, was lower end. I did notice small dirt stains on the shower curtain and bedspread, and the bathroom floors corners needed to be swept. Microwave, TV and safe all worked well. We slept comfortably. In the morning the breakfast area was busy, but we did not visit it. The shuttle to the airport was on time and driver was friendly. All in all, this was an expected experience with a lower priced hotel. Why I gave 3 stars was for the price for staying overnight, shuttle to airport, and overnight stay.
Clean quick and easy shuttle to airport. Recommended
Very friendly and competent.
Good location and service. Clear and concise instructions re shuttle service and leaving of car and retrieving it on return. Will most certainly will stay at this hotel on our next flight away.
We needed to be at the airport at 5 am. They didn’t serve breakfast until 5 am. Would have been nice to have a grab and go.
W liked that the free breakfast started at 5 am. Staff was nice and helpful. Room was clean and beds comfortable. I liked there was a comfortable chair in the room. Great shuttle service, driver very nice. will come back.
Much as others have described, this property is clean, albeit a bit spartan, and conveniently close to DTW terminals. The staff was very cordial and helpful and transportation reliable. Would definitely stay again